Frequently Asked Questions
✉ So… how does this work? Wait… you’ll actually mail this for me?
We will, and we won’t even complain about finding a stamp. You pick a card or letter, tell us who it’s going to, and we handle the rest. We package it, stamp it, and send it on its way—like a little surprise traveling through the mail just for them.
✉ What shows up as the return address?
Yours—because getting real mail from someone you know is kind of the whole point. Want to stay mysterious? Prefer a different address? We support your intrigue. Just tell us at checkout.
✉ Where are the letters mailed from?
All of our mail is sent from Liberty Lake, Washington—so it gets that real, honest-to-goodness postmark (the kind people still notice).
✉ How long does it take to send my order?
We get your mail out within five business days—often sooner, because we know waiting is the worst.
✉ Can I pick the send date?
Absolutely. Planning ahead? Sending a birthday smile? Just leave us a note with your preferred send date and we’ll make it happen. Just think about how EASY holidays could be!!!!
✉ Will I know when my item has been sent?
Yes! You’ll get an email letting you know your card or letter is officially on its way.
✉ Do you offer international shipping?
Not yet—we’re keeping things domestic for now. One mailbox adventure at a time.
✉ What makes this service special?
Because it’s unexpected. Because it’s tangible. Because in a stack of bills and ads—or sometimes no mail at all—a thoughtful card can mean more than a dozen texts ever could. We help you create meaningful, tangible moments—whether it’s for someone in a senior living community, a hospital, or simply someone who doesn’t get mail very often.